About The Pearls

Are your pearls real?
Yes. We offer freshwater pearls and selected ocean pearls. Product descriptions will specify the type of pearl used for each design.

Where are the pearls sourced from?
Many of our pearl pieces are inspired by and sourced through connections to Sabah, Malaysia, where pearls have long been appreciated as part of local culture and craftsmanship.

Will every pearl look exactly the same?
No. Natural pearls have unique shapes, textures, and characteristics. Slight variations are part of what makes each piece special.

Are the pearls handmade?
Many designs are assembled and curated by hand. Minor variations may occur between pieces.

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Orders & Shipping

Do you ship internationally?
Please contact us before placing an international order so we can confirm shipping availability and rates.

How long will my order take to arrive?
Processing and shipping times may vary depending on product availability and destination. Estimated timelines will be provided after purchase.

Can I change or cancel my order?
Please contact us as soon as possible. Changes can only be made before the order has been processed or shipped.

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Returns & Exchanges

Do you accept returns?
Returns are assessed on a case-by-case basis. Please contact us within a reasonable timeframe if there is an issue with your order.

What if my item arrives damaged?
Please contact us with photos of the item and packaging. We will work with you to find a suitable solution.

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Pearl Care

How should I care for my pearls?
Store pearls separately from hard jewellery, avoid exposure to perfumes and chemicals, and wipe them gently after use with a soft cloth.

Can pearls be worn daily?
Yes, but proper care is recommended to maintain their appearance and longevity.

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Services

Do you offer eCommerce setup services?
Yes. We provide eCommerce setup and marketplace support, including platforms such as TikTok Shop, Shopee, and Lazada.

How can I enquire about eCommerce services?
Use the contact form or send us a direct message through our social media channels.

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About Leona Cassandra

Who is behind this website?
Leona Cassandra is an eCommerce coordinator, creator, and entrepreneur who shares food discoveries, digital knowledge, and curated products through this platform

Terms & Conditions

Last Updated: 31 May 2026

1. Introduction

Welcome to LeonaCassandra.com. Official business name is LeoCass Enterprise (003737110-V) By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.

2. About Us

LeonaCassandra.com is a personal website that may offer products, services, content, and information related to eCommerce, content creation, travel, lifestyle, and curated products.

3. Products & Services

We strive to provide accurate descriptions, images, and pricing of all products and services.

However:

• Product colours may vary slightly depending on your screen settings.
• Natural products such as pearls may have slight variations in shape, colour, and texture.
• We reserve the right to modify, discontinue, or update products and services without prior notice.

4. Pricing

All prices displayed are in Malaysian Ringgit (MYR) unless otherwise stated.

Prices may change at any time without prior notice.

5. Orders

We reserve the right to:

• Accept or decline any order.
• Cancel orders due to pricing errors, stock availability issues, or suspected fraudulent activity.
• Request additional information before processing an order.

6. Shipping

Shipping timelines provided are estimates only.

Delays caused by courier services, customs clearance, weather conditions, or circumstances beyond our control are not our responsibility.

7. Returns & Refunds

Returns and refunds are evaluated on a case-by-case basis.

To request assistance, customers should contact us within [7/14] days of receiving their order.

Items showing signs of misuse, damage caused after delivery, or normal wear and tear may not qualify for refunds or exchanges.

8. Intellectual Property

All content on this website, including text, photographs, logos, graphics, videos, and designs, remains the property of LeonaCassandra.com unless otherwise stated.

Content may not be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

By using this website, you agree not to:

• Violate any applicable laws.
• Attempt unauthorized access to the website.
• Distribute harmful software or malicious code.
• Use the website for fraudulent activities.

10. Limitation of Liability

Information provided on this website is for general informational purposes only.

To the fullest extent permitted by law, LeonaCassandra.com shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.

11. External Links

This website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of any third-party websites.

12. Privacy

Any personal information collected through this website will be handled in accordance with our Privacy Policy.

13. Changes to These Terms

We may update these Terms & Conditions from time to time without prior notice.

Continued use of the website after updates are posted constitutes acceptance of the revised terms.

14. Contact

For any questions regarding these Terms & Conditions, please contact:

Email: simplycomplicacy@gmail.com

Website: www.leonacassandra.com

Just hit that Chat Button at the corner right of this website! Or scroll to the bottom to send us a comment, we will get back to you based on your preffered method of contact.

I sometimes organize Potlucks, movie nights somtimes karaoke nights, at my in Subang. No charges needed but i do ask that we bring something together to share so we can share the cost together.

Watch out for my instagram post and story for Upcoming Parties Or just drop me a message in my Instagram or the chat box here, if you just wanna hang in Subang area.

Instagram(Personal) : @leonacassandra
Instagram(Business) : @leocassenterprise

I am an advocate for wildlife research centers and rescues. I have volunteered for Raleigh International and MareCet ( Soon 3-13June). Both focusing on nature, wildlife preservation and researches.

While humanitarian causes are important, but i get a lot of lashbacks and there is a lot of political propaganda in a lot of humanitarian issues, which is sad.

So I educate myself about it, like the recent human agenda i engaged myseld was the "DILARANG PONTENG PARLIMEN" initiatives.

I hope that all of us as a society , we practices in being kind with one another rather than to be so quick to judge one's action. Before we start judging and criticise one's behaviour lets stop and think why they are the way they are, and choose a place of compassion before giving hate to them.


Let's find evil with Kindest, and also find a balance. Sometimes we need a devil's advocate in our life so we can know what is good and bad too! Happy days!