Terms & Conditions

Last Updated: 31 May 2026

1. Introduction

Welcome to LeonaCassandra.com. Official business name is LeoCass Enterprise (003737110-V) By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.

2. About Us

LeonaCassandra.com is a personal website that may offer products, services, content, and information related to eCommerce, content creation, travel, lifestyle, and curated products.

3. Products & Services

We strive to provide accurate descriptions, images, and pricing of all products and services.

However:

Product colours may vary slightly depending on your screen settings.
Natural products such as pearls may have slight variations in shape, colour, and texture.
We reserve the right to modify, discontinue, or update products and services without prior notice.

4. Pricing

All prices displayed are in Malaysian Ringgit (MYR) unless otherwise stated.

Prices may change at any time without prior notice.

5. Orders

We reserve the right to:

Accept or decline any order.
Cancel orders due to pricing errors, stock availability issues, or suspected fraudulent activity.
Request additional information before processing an order.

6. Shipping

Shipping timelines provided are estimates only.

Delays caused by courier services, customs clearance, weather conditions, or circumstances beyond our control are not our responsibility.

7. Returns & Refunds

Returns and refunds are evaluated on a case-by-case basis.

To request assistance, customers should contact us within [7/14] days of receiving their order.

Items showing signs of misuse, damage caused after delivery, or normal wear and tear may not qualify for refunds or exchanges.

8. Intellectual Property

All content on this website, including text, photographs, logos, graphics, videos, and designs, remains the property of LeonaCassandra.com unless otherwise stated.

Content may not be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

By using this website, you agree not to:

Violate any applicable laws.
Attempt unauthorized access to the website.
Distribute harmful software or malicious code.
Use the website for fraudulent activities.

10. Limitation of Liability

Information provided on this website is for general informational purposes only.

To the fullest extent permitted by law, LeonaCassandra.com shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.

11. External Links

This website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of any third-party websites.

12. Privacy

Any personal information collected through this website will be handled in accordance with our Privacy Policy.

13. Changes to These Terms

We may update these Terms & Conditions from time to time without prior notice.

Continued use of the website after updates are posted constitutes acceptance of the revised terms.

14. Contact

For any questions regarding these Terms & Conditions, please contact:

Email: simplycomplicacy@gmail.com

Website: www.leonacassandra.com